Privacy Policy for Maarifasasa Limited Platform (learn.maarifasasa.com)
Last Updated: September 18, 2024
Maarifasasa Limited ("Maarifasasa," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you create an account and use our platform, learn.maarifasasa.com. By creating an account and using the platform, you agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using the platform.
1. Information We Collect
When you create an account and use learn.maarifasasa.com, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, date of birth, payment information, and any other information you provide during account registration.
- Usage Information: We collect data on how you interact with the platform, such as your IP address, device type, browser type, access times, and pages viewed.
- Course Activity: Information related to the courses you enroll in, your progress, assessments, and interactions with other users or instructors.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Creation and Management: To create and maintain your account, provide you with access to courses, and manage your profile and preferences.
- Improving User Experience: To personalize your experience, provide customer support, and enhance the functionality and usability of the platform.
- Course Participation: To track your progress, assess your performance, and provide certifications or completion records when applicable.
- Communication: To send you updates, newsletters, or other relevant information related to your account or the platform. You can opt-out of promotional emails at any time.
- Security and Fraud Prevention: To ensure the security of your account and our platform, including detecting and preventing fraud or other illegal activities.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating the platform, processing payments, or delivering services to you. These service providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes such as a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your activity on the platform. This helps us improve your experience and provide features such as remembering your login information. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of the platform.
6. Your Data Rights
You have the following rights regarding your personal data:
- Access and Correction: You can request access to the personal data we hold about you or request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data.
- Data Portability: You can request a copy of the personal information you provided to us in a structured, machine-readable format.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the emails or by contacting us directly.
To exercise any of these rights, please contact us at [email protected].
7. Retention of Information
We will retain your personal information for as long as your account is active or as necessary to fulfill the purposes for which it was collected. We may also retain your information to comply with legal obligations, resolve disputes, or enforce agreements.
8. International Data Transfers
Your information may be transferred to, and processed in, countries other than your own. These countries may have data protection laws that are different from the laws in your country. However, we take steps to ensure that your personal data receives an adequate level of protection.
9. Children’s Privacy
Our platform is not intended for use by individuals under the age of 16. If we discover that we have collected personal information from a child under 16 without parental consent, we will delete that information as quickly as possible. If you believe we have inadvertently collected such information, please contact us at [email protected].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. If we make significant changes, we will notify you by posting a notice on the platform or sending you an email. Your continued use of the platform after such changes will signify your acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Maarifasasa Limited, Plot 26 Boundary Road, Lira City West, Uganda.